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Unlock Your Potential: Master New Skills, One Challenge at a Time!

Career-Readiness

More Information
Teacher
Sharyn Outtrim
Categories
Career-Readiness
Overview
Expert

This course equips you with essential skills

to thrive in any career, even in chaotic and unpredictable environments.

This is why this course is a pre-requisite for fieldX featured micro-internships at live event. It combines a business and customer service mindset to recognize excellence in effective customer service skills and coachable qualities.

 


 

What you will learn

  • The combination of a business and customer service mindset
  • Effective customer service skills
  • Coachable qualities and behaviors
  • Essential communication terminology and skills
  • Effective teamwork skills and characteristics
  • A strategic mindset for decision-making
  • Self-awareness and mindfulness techniques
  • Situational awareness and the 10 and 5 rule
  • Empathy and its positive impact on guest relations
  • Problem-solving techniques and steps
  • Prioritization and managing expectations for effective problem-solving
  • How to translate problem-solving processes to different settings
  • Results-oriented mindset and evaluation of results

 


 

This Course Includes:

  • 23 interactive micro-lessons
  • 1 Article
  • 1 Micro-Assignment
  • Digital Badge

 


 

Types of micro-internship roles

  • Event Coordinator
  • Brand Ambassador
  • Talent Coordinator
  • Social Media Content Creator
  • Security
  • Red Carpet Coordinator
  • Production Assistant
  • Box Office
  • Sponsorship Activation
  • Volunteer Coordinator
  • Scriptwriter
  • Set Designer

Course Features

Lessons
29
Duration
3 Months
Skill level
Beginner
Students
27
Assessments
Yes
Sharyn Outtrim

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Course Categories

Career-ReadinessCustom Live Learning ChallengeEsportsMarketing/Media TrackPower Skills PlaylistReal-World ChallengeScience & Technology

Expert

Dr. David PIerceEd TomasiFran FraschillaIndustry LeadersJamie FritzKim ScottSharyn OuttrimSheri LeviSyl the Mascot

Playlists

Career-ReadinessCustom Live Learning ChallengeEsports
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